Head of Payments

Head of Payments

About Us

Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

Location: Draper, Utah (in office MWF, at home T/Th)

Objective: Hire a single owner of our payments business with responsibilities for vision, strategy, product, and GTM alignment who will drive massive growth in payments adoption, usage and revenue.

Reports to: CEO

What You Will Do:

• Own the payments business at Canopy. Success of the payments business starts and ends with you.
• Set the strategy and vision for the payments business and then execute on this strategy. We need that rarest of breeds: a strategist-executer.
• Work cross-functionally with all teams at Canopy to drive massive growth of payments revenue
• Gain a deep understanding of our customers and their needs regarding payments
• Understand competitive offerings and help us successfully position against them
• Meet frequently with customers, perform payments user research, and gather feedback
• Manage vendors, including current partner Adyen, as well as new partners to expand payments & fintech offerings.
• Use data to build, track, and hit payments metrics & KPIs
• Act as a Product Manager to own the product roadmap for payments and manage the agile team responsible for our Payments & Time & Billing products.
  

What You Will Bring:

• Minimum of 5+ years of hands-on Product Management experience, owning the product from identifying customer MVP to building products that drive adoption, retention, expansion, high NPS, and customer referrals.
• Experience with payments, preferably within a Vertical SaaS context.
• Skilled in working with cross-functional internal stakeholders in order to get things done through influence rather than direct authority.
• Exceptional customer research skills, with an ability to turn data into actionable insights to optimize and improve our software.
• Highly self-directed with an ability to look at blank space and build strategy and tactical plan from scratch.
• Exceptional communication skills, with an ability to articulate to internal stakeholders what is needed and why

Nice To Have:

• Experience with accounting firms is a huge plus.
• Vendor management expertise.

Required Abilities/Characteristics:

• Desire to meet continuously with customers and arrive at a precise and correct understanding of what customers need from payments. This will include developing a detailed understanding of how accounting firms bill and take payment and what elements of this process could be optimized or improved via software.
• Ability to work cross functionally across all groups at Canopy extraordinarily well, using influence rather than authority.
• Strong capacity for thinking strategically (big picture systems thinking) and executing tactically.
• Strong vendor management skills to work closely with current and future partners.
• Incredibly strong communication to convey to colleagues what is needed and why.
• Strong data and quantitative orientation to build out, track and hit metrics.
• High drive for accomplishment.
• Hugely self-directed - ability to look at blank space and build strategy and tactical plan from scratch.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays!

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Motivosity - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
• 20-minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.